Terms of Use

The web site you have entered is operated by or on behalf of Unilever Australia Limited and Unilever New Zealand Limited which are members of the Unilever group of companies (“Unilever”).

Unilever is committed to protecting your personal privacy. This Privacy Notice outlines the type of information that is collected by Unilever on this web site, and how we use and protect it. This Policy tells you what to do if you do not want your Personal Information collected when you visit our web site, and how you can change information you have already provided to us. This Statement applies only to this web site. For example, it does not apply to banners, sweepstakes and other advertisements or promotions we may sponsor or participate in on web sites owned by third parties. This Policy applies only to this web site. For example, it does not apply to banners, sweepstakes and other advertisements or promotions we may sponsor or participate in on web sites owned by third parties.

Your Consent to this Privacy Notice

By using our web site, you say that you agree with the terms of our current Privacy Notice as posted in this area of our site. If you do not agree with any term in this Policy, please do not use the site. The web site you are visiting is in respect of products produced and labelled in accordance with Australian and New Zealand laws and regulations and intended for sale in the those countries only. Unilever sites operated from different countries may promote products which are not for sale in Australia or New Zealand and they may have modified privacy policies to conform to local laws or customs.

Collection of Private Information

As used in this Privacy Notice, ‘Personal Information’ means personally identifiable, information such as your name, street address, screen name and email address, telephone number, credit card information.

Throughout our site, you may be asked to provide Personal Information so that you can register for a sweepstakes or contest, receive information or mailings, buy a product or service from us, fill out a survey, make a comment or enquiry or for a variety of other reasons. Please be assured that Unilever will not collect any Personal Information unless you provide this information voluntarily.

Other Information We May Collect

You may have heard of “cookies,” which are files or pieces of information that may be stored in your computer’s hard drive when you visit a web site. Unilever may use cookies to collect other information during your visit to our web site, such as the particular site areas you visit and the products or services you buy through our web site. We collect this information to better tailor our site and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our site. For example, a site can recognise that you have provided Personal Information to use and refrain from requesting the same information a second time. Most browsers are initially set to accept a cookie. If you’d prefer you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site you enter may result in an inability to visit certain areas of the site or to receive personalised information when you visit the site.

In addition we are constantly trying to improve how we promote our web site. To help us do this, we may measure the effectiveness of our web presence by determining when you clicked on to get to our site. Site measurement statistics may be used to personalise your web site experience, as well as to evaluate – anonymously and in the aggregate – statistics about usage of the web site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your Personal Information. This is to ensure that our web site presents the best web experience for visitors, and that they are effective information resources.

Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support Unilever’s promotional activities and web site development. For example, web site usage information about visitors to our web sites may be shared with our third party advertising agency in order to better target Internet banner advertisements on Unilever web sites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your Personal Information.

Finally, we may supplement the information that you provided us with other information we hold or that we receive from third parties. We do this for marketing purposes in order to provide more targeted products and service to meet your needs.

How We Use Your Information

Your Personal Information and the information we gather about your visits to our web sites are used solely by Unilever for the express purpose for which it was collected (eg to respond to your enquiry, enter you in sweepstakes or to send you a sample). It may also be used by us to improve our products and web sites, and to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). We may also share it with or pass it to other companies in the Unilever Group. At any time, however, you may opt out of such future contact. (See “Who to Contact” below)

Finally, please note that we will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order.

Security of Information

We take reasonable precautions to keep your Personal Information secure. Access to your Personal Information is permitted among our employees only on a need-to-know basis.

Changes in Our Policy

Unilever reserves the right to change or remove this Privacy Notice at our discretion. If we decide to change our Privacy Notice we will post those changes here. We encourage you to visit this area frequently to stay informed.

Who to Contact

Please write to us at website.privacy@unilever.com or at Privacy Officer 20-22 Cambridge Street, Epping, NSW Australia 2121 or call us at 1800 061 027 if you:

  • don’t want to be contacted in the future by us;

  • would like us to correct or update your Personal Information in our records;

  • have any comments or questions about this Privacy Notice; or

    • wish to report any violations of the Privacy Notice.

    Unilever is committed to protecting your privacy in connection with our web sites. Please do not hesitate to contact us if you have any questions, comments or concerns about this Privacy Notice.


    Unilever is one of the world’s largest consumer products companies, marketing a wide range of foods, home and personal care products. Our purpose is to meet the everyday needs of people everywhere. Unilever’s major products in Australia and New Zealand are:

    Streets, Magnum, Paddle Pop, Cornetto, Gaytime, Blue Ribbon, Callipo, Dove, Lux, Vaseline, OMO, Persil, Surf, Comfort, Rexona, Impulse, Lynx, Sunsilk, Pears, Jif, Domestos, Continental, Five Brothers, Bertolli, Chicken Tonight, Raguletto, Lipton, Bushells, Lan-Choo, Flora, Flora Pro-Activ.


    Whilst all reasonable efforts have been made to ensure that the information contained in this web-site is accurate and up to date, changes in circumstances after the date of publication may impact upon the accuracy of the information.

    Nothing contained in this web-site shall be construed as conferring any licence or right under any trade mark or in relation to any copyright of Unilever or any third party.

    The services referred to on this site are only available to Australian and New Zealand residents and are not available to any person who is a resident of any other country.

    Subject to any implied terms which cannot be excluded by law, Unilever and their directors, officers and employees, do not accept any liability for any loss or damage, however caused, to any person arising from the use of or reliance upon the information contained in this web-site.

    Unilever does not accept liability for information contained in web-sites linked to this web-site.

    Readers’ Tips

    Readers’ Tips included in this web-site are those submitted by members of the public. They are not the advice of Unilever and should not be taken to be such advice. Unilever therefore accepts no responsibility.